【Yakushima ⇔ Tanegashima】High-Speed Ferry Ticket Advance Booking
Highlights
- Show your smartphone at the counter! Smooth exchange for your boarding ticket
- High-speed ferry connecting Tanegashima (Nishinoomote Port) and Yakushima (Miyanoura & Anbo Port)
What to expect
Enjoy a 50-min high-speed ferry ride connecting Yakushima and Tanegashima! With easy check-in, simply present your E-voucher on your smartphone screen to exchange it for a boarding ticket.
What's included
- Cruise fee
Packages (2)
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Restrictions
- Children who have not yet entered elementary school travel free of charge (one child per paying adult) if they do not occupy a seat. If a seat is required, the child's fare is half the adult fare.
- Please complete boarding procedures at least 20 minutes before departure. Boarding may be denied after this time.
- Pregnant passengers: Consult your doctor before boarding. Specific documents required based on weeks until due date (see below). Boarding may be refused due to health or rough seas; please contact us beforehand.
- 1 month prior to expected due date: Consent form, doctor's note
- 14 days prior to expected due date: Consent form, doctor's note, accompanying passenger
- 7 days prior to expected due date: Consent form, doctor's note, accompanying doctor or nurse - Wheelchair boarding/disembarking is possible. Onboard, please transfer to a seat and fasten your seatbelt.
Additional notes
- Seat assignments are available at the port ticket window starting 1 hour before departure.
- Mobile phone use is permitted onboard, but please be considerate of other passengers. There are no phone charging services available on the ferry.
- Whether the ferry operates depends on the weather and sea conditions that day. The final decision for each departure is made 1 hour before its scheduled time. For the latest updates on operations, please check the Tanegayaku High-Speed Ferry Co., Ltd. website, inquire at the ticket window, or call the navigation dial.
https://www.tykousoku.jp/ - Regarding refunds for cancellations:
Please contact VELTRA via the "Inquiry" form on the VELTRA website: My Page > Activity Booking History. - Please note that Wi-Fi service is not currently available on board the high-speed ferry.
- Boarding certificates, delay certificates, and cancellation certificates can be issued at the ticket window.
- <Important Notes on COVID-19 Positive Cases>
If the ticket holder tests positive for COVID-19, please contact VELTRA via the "Inquiry" form on the VELTRA website: My Page > Activity Booking History.
For refund requests, a full refund without any fees will be issued for this booking only if you can provide official documentation (doctor's note/diagnosis) confirming the ticket holder's positive test result. (Note: Positive test result notifications are not accepted.) - <Important Notes on COVID-19 Positive Cases>
Please be aware that any costs associated with obtaining the official documentation (doctor's note/diagnosis) are the responsibility of the customer.
*Standard cancellation policies will apply if official documentation (doctor's note/diagnosis) confirming the positive result cannot be provided.
*This applies only to bookings that have not yet departed and have not been refunded. Please note that already canceled bookings are not eligible. - Ports may change due to maritime conditions, but this is a natural phenomenon and cannot be guaranteed.
Operated by
Taneyaku Kosokusen Co.
Cancellation policy
Free cancellation until your booking is confirmed.
・From 13 business days prior to the participation date at 00:00 (local time) to 6 business days prior at 00:00 (local time): ¥200
・From 6 business days prior at 00:00 (local time) to 1 business day prior at 00:00 (local time): 10% of the total booking amount
・From 1 business day prior at 00:00 (local time) to 1 hour before the participation time: 30% of the total booking amount
・After 1 hour before the participation time: 100% of the total booking amount
Changes
Changes are accepted subject to seat availability on the revised service.
