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Haneda Airport Shuttle for Domestic and International Flights < Shared Ride >

5.00· 8 reviews

What to expect

Conveniently travel between your hotel in central Tokyo and Haneda Airport on a comfortable shared ride shuttle. Great for groups, families or solo travelers that are looking for a convenient way to get to or from Tokyo!
Pre-arrange a hassle-free shuttle service that lets you travel between Haneda Airport and your hotel in Maihama or central Tokyo. You won't have to worry about limited public transportation late in the evening. With this shuttle, you can comfortably make your way to your destination, worry-free.

What's included

  • Two (2) suitcases per person and hand carry items. Collapsible strollers are free of charge.
  • Transportation fee
  • Japanese-speaking driver

Packages (2)

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Restrictions

  • Haneda Airport can be used by customers who arrive between 5:00 and 20:30 based on the scheduled arrival time.
    We will wait for you at arrival exit after customs clearance from 30 minutes
    after the flight actual arrival time with a Green Tomato logo on a signboard. [A]
  • We will be leaving the airport within 2 hours from flight actual arrival time.
    If you don't show up within 90 minutes, your reservation will be cancelled.
    (100% cancellation charge is applied) [A]
  • Due to limited time at the airport, after meeting with our staff,
    you are allowed to go to the restroom, money exchange, smoking, buy a SIM card at vending machine
    and also allowed to pick-up Wi-Fi and mobile phones (reserved in advance ONLY)
    Please remember that JR Pass exchange is prohibited for shared shuttle transfer.
    [A]
  • Please be at the hotel entrance / bell desk 15 minutes prior the pick up time.
    If you don't show up by pick up time, you will not be able to ride the shuttle.
    (100% cancellation charge is applied)
    Pick-up time is set at 4 hrs. before your flight departure time.
    (We will inform you in advance and You cannot specify it)
    We will inform hotel pickup time by the day before the service by email. [B]
  • Because this is shared shuttle transfer service, you might need to wait other passengers at airport.
    Please refrain to ride with animals. If you intend to ride with service dog, please contact us in advance.
  • Please inform whether you have Golf bag and in advance.
    If you don't inform it, and there is not enough space to keep them on the day, please arrange delivery service by yourself.
  • We don't stop by passengers' request.
    You cannot specify vehicle type, driver language and pickup time.
  • There is space for luggage such as suitcases in the car but please be sure to bring valuables such as mobile phones, cameras,
    computers, tablets, and precision instruments as hand luggage.
    We ask for your understanding and cooperation so that your valuable luggage will not be damaged or lost.
    When there is no our intention or negligence, and it is damage caused by you not carrying them as hand baggage,
    we will not be held responsible for any things.
  • Folding wheelchair is available upon request in advance.
  • < LUGGAGE >
    Free: up to 2 pieces of luggage ( suitcase ) / person + hand carry items. From 3rd suitcase, 2,000 JPY is applied per suitcase.
    Golf bags are always charged 2,000 JPY / item.
    Skis, Snowboards and Surfboards are not acceptable.
    ** Folding wheelchair and Strollers are free of charge but information in advance is required.
  • Only the accommodation where you will be staying in the 15 wards of Tokyo and Maihama Area is available.
    15 wards in Tokyo include: Koto, Edogawa, Sumida, Chuo, Shinagawa, Minato, Chiyoda, Shinjuku, Shibuya, Bunkyo, Toshima, Meguro, Taito, Ota, and Arakawa
    If you would like to specify other location as drop-off point, please use Private Transfer Service.
  • Apartment(called Minpaku), Capsule hotel and Guest house are not available.
    Please check the list of hotels from this PDF.
    *The information is accurate as of April 15, 2024, and is subject to change without prior notice.
    予約可能ホテル一覧_20231004.pdf
  • Infants (0-2 years of age) will be free of charge if they do not require a seat.
  • Child seats and toddler car seats are not available and cannot be set on the cars.

Additional notes

  • We will wait for the customers at the arrival exit for 60 minutes with a Green Tomato logo on a signboard from 30 minutes after the flight actual arrival time.
    For example: If flight actual arrival time is 7:00, our staff or driver will wait for the customers at 7:30 – 8:30. [A]
  • If customers show up earlier than original booking and if there is availability, we can correspond without charge.
    For example : customers show up at terminal 1 at 13:00 but they show up at terminal 2 at 9:00 suddenly without notification.
    If there is availability, there is no problem. [A]
  • If customers show up later than original booking, original booking was already cancelled as No-Show and 100% charge is applied, so we will explain it to customer and we will accept cash directly, if there is car availability.
    If there is no availability or if customers won't pay the fee to us, we advise bus, train or taxi. [A]
  • It can change only once.
    We may not be able to meet your request during high demand season
  • If there is traffic jam and driver cannot arrive at hotel as scheduled, we will inform you through your hotel promptly. [B]
  • We cannot accept change of pickup time due to customer's personal preference. [B]
  • Amendment and Cancellation fees are applied based on / in Japan time ( UTC +9 )
  • Arrival Transfers : Operation hours are 05:00Hrs - 20:30Hrs based on ETA.For transfers with flight ETA before and after operation hours, please use ourAirport Taxi GREEN TOMATO service [A]
  • The vehicle images are for illustrative purposes only. Please note that the actual vehicle used may differ depending on the circumstances on the day.
  • If flight is delayed and the flight arrives at the airport on the same day, we can correspond without charge. [A]
  • Please note that if any of the following changes occur, the reservation will be canceled.
    *If passengers need a new transfer they should re-book, but the availability is not guaranteed.(The cancellation charge is applied according to
    the cancellation policy.)
    ・Flight delayed(arrives the airport the next day)
    ・Flight Changed by airline
    ・Flight changed by airline (Arrival/departure time outside of Shuttle operation hours)
    ・Flight changed due to delayed/cancelled connection flight


  • If the flight is changed due to bad weather and our service is no longer needed, we will issue a refund. However, you will need to make a new reservation (availability is not guaranteed).
  • Pickup Hotel changes is not possibleIf need a change, passengers need to cancel & re-book, but the availability is not guaranteed.(The cancellation charge is applied according to
    the cancellation policy.)
    [B]
  • If there is no availability or if passenger don’t agree to pay the fee to us, we advise bus, train or taxi.
  • if we are not notified with new information and if we carry out the original booking, then it will be charged due to client NO-SHOW.
  • [Important: Emergency Contact Information]

    <Registration of Phone Number>
    To prepare for urgent situations such as flight changes, traffic congestion, or service disruptions due to severe weather—please ensure you provide a mobile phone number where you can be reached on the day of your service.
  • <For Guests Staying at APA Hotels>
    Please be advised that APA Hotels do not connect external calls to guest rooms. If you do not provide a direct phone number, we will be unable to contact you in case of an emergency. When staying at an APA Hotel, you must provide a direct mobile phone number.
    Please note that we cannot be held responsible for any issues (such as missing your shuttle) that arise from a lack of contact information.
[A] Applies to: One-way (From Haneda Airport) Shared Ride to Hotel
[B] Applies to: One-way (To Haneda Airport) Shared Ride from Hotel

Operated by

GREEN TOMATO Co., Ltd.

Cancellation policy

Free cancellation until your booking is confirmed.

  • 2-3 business days before (local time): 50%
  • Less than 2 business days before / No-show: 100%

Changes

The same conditions as the cancellation policy apply to changes in reservations.

Reviews

5.00
8 reviews
50
40
30
20
10
Late night Haneda airport transfer
Posted Date: 2018/04/18
Leeanne
Everything went smoothly from the moment we left the customs area and arriving at our hotel. The guide was there to greet us and the van for the transfer was extremely comfortable and clean. Great experience .
Reply from GREEN TOMATO Co., Ltd.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
GREEN TOMATO
Easy no problems transfer to airport
Posted Date: 2018/05/12
Denise McLennan
Confirmation the day we arrived at our motel in Japan. Pick up was on time and easy ride to airport. Very reliable and would recommend them for any transfer either from a cruise ship port or to airport. Tours are well ran also .
Reply from GREEN TOMATO Co., Ltd.
Dear Denise McLennan, thank you for rating us. We hope you had a pleasant trip.
Please, come again!
Excellent service!!!
Posted Date: 2018/07/19
Chel-C
Punctual, clean and comfortable!
Vehicle was able to accommodate 7 passengers and MANY bags!
Very Efficient Transfer
Posted Date: 2019/11/13
Marie
Driver came exactly on time. Helped with our luggage, drove carefully and dropped us off at the correct place. Great service.
Reply from GREEN TOMATO Co., Ltd.
Dear Marie,

Thank you very much for choosing our service and review.
We are very glad to hear that we were able to give you a good experience.
We look forward to serving you in Future.

Best Regards,
Aravinda
Sales staff
GREEN TOMATO
Late night Haneda airport transfer
Posted Date: 2018/04/18
Leeanne
Everything went smoothly from the moment we left the customs area and arriving at our hotel. The guide was there to greet us and the van for the transfer was extremely comfortable and clean. Great experience .
Reply from GREEN TOMATO Co., Ltd.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
GREEN TOMATO
Easy no problems transfer to airport
Posted Date: 2018/05/12
Denise McLennan
Confirmation the day we arrived at our motel in Japan. Pick up was on time and easy ride to airport. Very reliable and would recommend them for any transfer either from a cruise ship port or to airport. Tours are well ran also .
Reply from GREEN TOMATO Co., Ltd.
Dear Denise McLennan, thank you for rating us. We hope you had a pleasant trip.
Please, come again!
Excellent service!!!
Posted Date: 2018/07/19
Chel-C
Punctual, clean and comfortable!
Vehicle was able to accommodate 7 passengers and MANY bags!
Very Efficient Transfer
Posted Date: 2019/11/13
Marie
Driver came exactly on time. Helped with our luggage, drove carefully and dropped us off at the correct place. Great service.
Reply from GREEN TOMATO Co., Ltd.
Dear Marie,

Thank you very much for choosing our service and review.
We are very glad to hear that we were able to give you a good experience.
We look forward to serving you in Future.

Best Regards,
Aravinda
Sales staff
GREEN TOMATO

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